In the time of this pandemic, we want to inform you of the precautions that Mount Airy Violins & Bows, LLC is taking to protect the health and safety of our staff and customers. If you have any additional concerns, please let us know and we’ll work with you to make your visit as safe as possible.

CONTACT-LESS PICK-UP & DROP-OFF

We are offering a contact-less pickup and drop-off system for repairs and rentals, should you so desire it.

Please schedule an appointment ahead of time so that we know you’re coming. We’ll check in with you to confirm the details of your arrival. We’ll also take down your credit card number so that we can process any charges.

When you arrive, leave your instrument or bow in the foyer just inside our front door. One of us will take your instrument or bow inside. Our repair staff will then inspect everything and contact you to let you know what repairs need to be done. Once we get your approval, we’ll begin work.

If you are picking up an instrument or bow that we’ve repaired, it will be cleaned and in the foyer waiting for you. We’ll already have run your credit card, so all that you need to do will be to grab your instrument!

IN-STORE TRIALS

Our appointments are in strict accordance with Philadelphia and CDC guidelines. Masks are now optional for patrons and staff. Rooms are regularly ventilated, and commonly-touched surfaces are regularly cleaned. Trial items are wiped down and disinfected between usages.

We are limiting in-store appointments to one hour in length. Customers are encouraged to take items out on trial (see our Bow & Instrument Trials page for more information) after testing instruments and bows in-shop.